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Wholee Prime
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Return Policy

Return Policy:

  • 30 Days Return No Matter What Reason

We're bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 30 days of receipt for most items in new condition .

Note: The original shipping fee and Shipping Guarantee are non-refundable; Some product cannot be returned when there is no quality problem. (As Products Listed Below )

  • Full Refund for Damage & Lost

If the package is damaged or lost during shipping, you will get full refund in your original payment method.

  • Full Refund for Wrong Product

If the product you receive is wrong, you will get the full refund in your original payment method. Meanwhile, you could keep the product instead of sending it back to us.

How to Reach Us
contact us:click here

 

*Products That Can't Be Returned

The following table contains a list of products that can’t be returned by no reason :

Women’s Clothing

Bra、Underpants、Sleep、Shaped Intimates、Lingeries、Thermal underwear、Intimates others、Women's Socks、Women's Stockings、Bodysuit

Men's Clothing

Underwear、Vests、Socks、Sleep & Lounge、Warm Set、Men's Warm Pants、Men's Warm Shirts、

Sports & Fitness

Women's Swimwear、Men's Swimwear、Girls' Swimwear

Beauty & Health

Wigs Series、Hair Care & Styling、Bath & Shower、Skin Care、Oral Hygiene、Makeup、Tools & Accessories、Nails & Tools、Sexual Wellness

Home & Living

Food & Beverages、Household Cleaning、Disposable Products

Mom & Kids

Activity & Safety、Baby Bath & Diapers、Baby Care、Baby Feeding、Baby Health & Care、Maternity Care、Maternity Clothing

*For these non-returnable products, if there is any issues with your product, please kindly contact our Customer Service for more assistance.

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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